We offer duos, trios and groups of four people at most. For more information contact us here.

Sure thing, you can have a free trial lesson with a coach. 🙂 All you have to do is contact us here.

Our availability is Monday - Friday, 7:00 - 21:00. At the beginning of your course, we usually give you a couple of days and time slots that you can choose from.

It can be if that’s convenient for you. However, we can also set up an appointment week by week, depending on your needs.

We can certainly give you an end-of-course report and confirm your participation and improvement.

No, we don’t. Our approach is entirely moulded on coaching adult professionals. Teaching children requires a totally different expertise as well as teaching techniques.

Yes. German. If you need any further information, please contact us here. 

Unfortunately, yes, it is possible. Language works like any other skill. If you don’t use it, you lose it.

How long does it take to train to run a full marathon after you’ve already successfully run a half marathon? You’ve probably already guessed that the answer to this one is rather complex because it depends on a number of factors, like
1. personal commitment
2. mental flexibility and
3. exposure to the language.
Don’t forget to take into consideration that the more advanced you get, the smaller your improvements will seem. This is perfectly natural and is the same for everybody, so don’t ever think that it’s your shortcoming. You’re still improving but rather than adding quantity (more vocabulary, structures), you’ll be adding quality, i.e. you’ll be focusing on refining your skills. You have already baked the cake, now you need to put the cherry on top.

We’d be out of work if you couldn’t. 😀 Joking aside, though. We firmly believe that anybody can learn anything at any age, thanks to a concept called neuroplasticity. In a nutshell, neuroplasticity is the brain’s capacity to make new neural connections throughout life until the very moment we die. For further information, watch this video on Neuroplasticity - why you're not stuck with the brain that you were born with. It’s not that you CAN’T learn new things as an adult but that you learn them with a DIFFERENT STRATEGY.

Of course we can agree on not setting any homework but in case you are serious about this, please re-evaluate if you are really up for doing this language course or if this is the right moment for you. We’d rather you wait a little longer until you feel it’s the right moment and you can fully dedicate yourself to improving your language skills.
Homework is part and parcel of your learning journey - we can’t beat that drum enough! It’s in that moment that you can apply all the vocabulary and structures we talked about during the lesson. It might have been clear then but it’s essential that you try everything out in a solo flight. That’s how you learn sustainably, become more autonomous and confident all in one fell swoop! Do you really want to miss out on that chance?!?

We can give you more detailed information about our special courses if you like, but a “typical” language lesson usually starts with some chatting (including something about you, things you feel like sharing, and about how your learning journey is proceeding and whether you’ve had any difficulties while doing your homework) and going through your work on your LABpoint. So the warm-up is dedicated to consolidation. The rest of the lesson depends on what we have agreed on with you, but you will have plenty of chances to apply what we have learned together. This is where we’ll introduce some free speaking exercises, real life simulations, dialogues, impromptu presentations and the like. If you are still curious how this all works, why don’t we set up a free trial lesson? (click here)

Just the basics, like knowing how to use the computer in general, how to surf the net, use Word, Excel and how to connect to one of the major video conference platforms. We use Microsoft Teams, Google Meet, Skype and Zoom.

We can try to reduce the use of technology if we have the possibility to have on-site lessons, but if you truly cannot and/or don’t really enjoy working with the computer at all, please reconsider whether this is the right format for you.

No, you don’t. We’ll provide you with all the material you need. It’ll be sent to you so that you can also print it out (if you wish to do so) or download it to your personal desktop. Since we offer such highly personalised courses, it’s practically impossible to find a whole book that is geared precisely to YOUR needs. Also, we like to mix it up. 😉

Yes we can, but ONLY if you are at the right level and have done some previous exam-training yourself and “just” need a little bit of last-minute extra exercise.
If not, sorry, no, we can’t. Preparing for any exam with no previous experience is what we like to call a mission impossible, and we’re not Tom Cruise. 🙂

Here’s an overlook we created with all the different certificates that are available. Do take a look. We can set up a quick chat afterwards to figure it out together. And here is where you can contact us for the chat.

This is a little hard to answer, as we’d need a little more information about your specific situation. Take a look at this overview (click here) and let’s set up a quick (online) chat (here) after that to figure it out together.

This is not an easy question to answer. We’d need to know more about your level of English and also about the goals you want to achieve. Check out this overview of the available exams (click here)! We are also available for an (online) chat (contact us here), so we can figure out which exam is right for you.

This is a difficult question to address, because there are several elements to take into consideration. Generally speaking, the certificate that’s asked for the most in the USA is either the TOEFL (for academic purposes) or the TOEIC (for professional cases). Take a look at this overview (click here) and let’s set up a quick (online) chat (here) after that in which we will try to get to the bottom of which exam is best suited for your personal goals.

This is not really a simple question, as several factors must be taken into account. Generally speaking, though, the certificate that’s asked for the most in the UK are the Cambridge exams, so mostly the Cambridge Business certificates (former BEC - for professional cases) and the B2First (former FCE - for academic purposes). Take a look at this overview (click here). Moreover, by clicking here you can contact us to organize a short (online) chat in which we will try to get an idea of which exam is best suited for your personal goals.

No, they don’t. The prices depend on various factors, like length of the course, participants and the module. Do take a look at our catalogue of services here and please contact us for more information.

No, they don’t. The quality and the services included won’t change in both cases.

Yes, it will. Please contact us here for more information.

In some cases, you can. You can contact us here. We will then organize a short (online) chat and explain everything in detail.

What happens if I need to cancel a lesson last minute?
If you do not cancel at least 6 working hours before the lesson, we will consider the lesson as a "no show" (example: you have set your lesson for Monday at 8:00; in this case you must cancel it no later than Friday at 12:00). This means that we will count the lesson as if it had taken place. Of course, if you have a (real) emergency, we will make an exception. After all, we are human beings, too. Remember, though: “My boss asked me to join a meeting last minute” isn't exactly an emergency. 🙂

If, for any reason, you find that you need to suspend your course for some time, we applaud that because nothing is worse than keep doing a job without being fully committed or not being in the right place with your mind.
You can suspend for as long as you need to, just bear in mind that there is an expiration date on the length of your course. If you go beyond that, you’ll lose the rest of your remaining lessons.

If you need to recede from the course before we have started, we will reimburse 90% of what you paid.

As stated in your contract, we will reimburse 20% of the entire amount of a course that has already begun.
If, however, you have subscribed to an annual course, the installment(s) you’ve already paid won’t be reimbursed.

It depends on the wording. If you aren’t sure yourself, let us have a sample and we can evaluate it for you at no additional cost. Let’s set up a quick (online) meeting here.

We can translate the content but you’d have to provide it in an editable text file (not a pdf).

We can translate it for you but we are not legally certified translators. So if you need an official signature, we cannot provide that, unfortunately.